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All orders are processed within 1 to 2 business days (excluding Mondays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer free standard shipping for all orders over $100.
We also offer free flat rate standard shipping of $7 anywhere in the U.S.
Expedited shipping options are available with charges calculated and displayed at checkout.
We currently do not offer international shipping.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Standard shipping via USPS can be delivered to P.O. Boxes, however expedited options are not available to ship to P.O. Boxes.
We gladly offer free returns on all items within 30 days of original purchase. Email email@example.com and we will provide you with a shipping label for a simple and easy return.
All returns must be:
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.